All bookings on the Amazing India Contractor Pvt Ltd mobile app are prepaid where the user has to book the slot and is billed as per the number of hour’s chosen and hourly rates of the parking site.
Parking owner/intender/caretaker has no right to cancel the parking space booked by the Amazing India Contractor Pvt Ltd app user/customer. Once the Amazing India Contractor Pvt Ltd customer/user has reached the parking space he/she reserved, then, the parking owner/intender/caretaker must provide parking space to the customer/user
All bookings are non-cancellable and non-refundable unless under very special circumstance
Please note that any stays longer than the booking time will be charged by the parking lot/garage for any additional hours/days not paid for and will not be refundable once charged.
In case of any dispute between the Amazing India Contractor Pvt Ltd customer/user and the Parking owner/intender/caretaker, regarding the unavailability of the parking space (even after the confirmation of the reservation of the parking space), or any other issue, Amazing India Contractor Pvt Ltd customer care must be contacted to resolve the disputes:
If the primary reason of the dispute is unavailability of the parking space (even after the confirmation of the reservation of the parking space), then a nearest available parking space will be provided to the Amazing India Contractor Pvt Ltd customer/user
In case the same is not available, Amazing India Contractor Pvt Ltd is obliged to refund the complete payments made by the user; Amazing India Contractor Pvt Ltd is free but not liable to incentivise the user, in its sole discretion.
For any other reason of dispute, legal procedures will be followed